Transforming Public Services
05 Nov 2009
Working together - delivering excellence, efficiency and value for money 5th Annual Conference. Held at Ramada Manchester Piccadilly Hotel, Manchester

This conference brought together representatives from the public, private and third sectors to discuss the Government's latest strategies on modernising public services through transformational change.

Programme
09:55
Steven Pleasant, Chief Executive, Tameside Metropolitan Borough Council, and Chair of NWeGG
Welcome address

10:15
Councillor Mike Lee, Chair, NWIEP
Challenges facing the public sector

10:25
Bobby Duffy, Managing Director, Ipsos MORI Social Research Institute
Understanding what citizens want and need

10:40
Geoff Little, Deputy Chief Executive, Manchester City Council
Delivering public service reform

11:05
Questions and discussion: Session 1
11:40
Refreshments and networking in exhibition area
12:00
Iain Bourne, Head of Data Protection Projects, The Information Commissioner’s Office
Information sharing and the Coroner’s Bill

12:25
Panel debate: Efficient, effective and innovative public services
Introduction by: Lord Victor Adebowale CBE, Chief Executive, Turning Point and Fellow, National School of Government’s Sunningdale Institute Panel members: Iain Bourne, Head of Data Protection Projects, The Information Commissioner’s Office Siobhan Coughlan, Programme Manager - Service Transformation, Improvement & Development Agency Ben Lucas, Director, The Commission on 2020 Public Services Gerald Power, Service Transformation Manager - Public Service Reform Group, Cabinet Office

13:00
Lunch and networking, and national programme fair
14:00
How to apply for funding - best practice practical seminars
Delivering excellence in public services

15:10
Refreshments and networking in exhibition area
15:30
Best practice practical seminars
Delivering excellence in public services